Term and Conditions

The following are terms and conditions of a legal agreement between you and 3D Hut Pte Ltd and its affiliates (collectively, “3D Hut”, “we”, “us” or “our”). These terms and conditions govern your use of the services we offer (“3D Hut Services” or “Services”) and the use of www.3dhut.com.sg and www.3dhut.sg (the “3D Hut Website” or “Website”). By using the 3D Hut Website, you acknowledge to have read, understood and agree to be bound by these “Terms and Conditions” and to comply with all applicable laws and regulations. If you do not agree with these Terms and Conditions, you should not use 3D Hut Services and it’s Website. 3D Hut provides the Website and the Services “as is” and “as available”. 3D Hut does not warrant that the use of the Website and the Services will be uninterrupted or error free.

3D Hut Services

The 3D Hut Services are made up of different services provided through the Website. One of our Services enables you to upload a 3D file to our Website and take part in our Consignment Sales Scheme. If you want to turn your 3D model into a print, you can place an order with us to have it manufactured. At a charge of a service price and price for the substance used for the model, we manufacture the model for you (i.e., print it with 3D printing technology) in our materials and ship it to you. You can also order models designed by other 3D Hut users: 3D Hut allows you to browse the Website for models in our Gallery, to rate these models and to place an order for the manufacturing of an available model. Further, 3D Hut offers other services and community features including a facebook page, a blog, tutorials etc. where you can get in touch with other users or share your experiences.

Use of the 3D Hut Website

Copyright and all other proprietary rights in the content of the Website (including but not limited to software, audio, video, text and photographs and excluding all User Generated Content) rests with 3D Hut or its licensors. All rights in the content not expressly granted herein are reserved. Except as otherwise provided, the content published on this Website may be reproduced or distributed in unmodified form for personal, non-commercial use only. Any other use of the content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of 3D Hut is strictly prohibited. You also agree that you will not use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service. Our rights include rights to (i) the Service developed and provided by us; and (ii) all software associated with the Service. All copyright and other proprietary notices shall be retained on all reproductions. This Website may provide links to other websites that are not under the control of 3D Hut. 3D Hut shall not be responsible in any way for the content of such other websites. 3D Hut provides such links only as a convenience to you, and the inclusion of any link to any such websites does not imply endorsement by 3D Hut of the content of such websites. Since the 3D Hut Services is a web based service, it might be subject to temporary downtime. From time to time we also update our Website, which will result in the Website not being available for a certain period of time. We will endeavor to ensure that the Website operates reliably and consistently, but we do not warrant that the Website will operate uninterrupted without any faults. We are not responsible for any losses suffered by you as a result of any interruption of the Website, suspension of your access to the Website.

Ordering

1) Placing an order To order the model you have designed or another model you found on our or another Website, you send the .stl or .obj file to 3dhut.sg@gmail.com (if the file you choose to send is in .obj, please state the dimensions of the model in millimeters). Then you indicate the quantity, quality(resolution) and infill percentage of the model you are ordering and the material you want the model to be made of(ABS or PLA). At the next step, we will ask you to provide us with information we need for the delivery of the model. Finally we will be invoicing you with the cost of your model. Upon successfully receiving payment we will then send out a confirmation email and place your model in the print queue(there is generally a 2-3 day lead in time for your model to be produced but we will be in contact to update on the progress and delivery date/time of your model). You can choose to pay for your model by PayPal™, direct bank transfer or if the item is below S$50, Cash on Delivery. Please be informed that the language to be used during the whole ordering process is English. 2) Unacceptable orders, cancellation of orders by us If a model is available through our Website (in the “Gallery” or “Designs Available” section), the basic assumption is that it can be produced. There are however technical or other reasons why 3D Hut may not accept or cancel your order during the entire ordering process, even after our acceptance of your order. Such reasons can be for example but not limited to the unfeasibility of the model, the infringing feature of your model, the destination of the delivery you indicated in your order etc. In case we cancel your partial or entire order we will contact you via email and at 3D Hut’s discretion will issue you store credit or a full refund for the cancelled item(s). 3) Prices in the Gallery The prices displayed in the Gallery part of the Website are only indications and are valid only for the moment that they are displayed. 3D Hut reserves the right to change its prices in the Gallery without prior notice. Such change however will have no effect on orders completed before the posting of a new price on the Gallery. We do our best to prevent errors in the pricing. However, should an error occur, we are not bound by our offer and may cancel the order. Any monies paid related to that order will be refunded to you. 4) Payment and price The amount indicated on the ordering page includes the fee for the Service (such as printing and packing the model) and the price for the materials used to produce the model. The price quoted on the Website includes shipping costs, sales tax (if applicable) but excludes any import duty or taxes subjected by your country(if applicable). All prices are indicated in Singapore dollars (SGD). If you do not pay in SGD, the currency conversion will be handled by our payment service provider. You can initiate your payment for your order via PayPal.com or bank transfer. If you chose to pay using PayPal™ you will be invoiced through PayPal and directed to the PayPal.com website to complete payment. In the case where you chose to pay by bank transfer you will receive the payment instructions via email from 3D Hut after confirmation of your order.3D Hut shall not be responsible in any way for the payment process done via the PayPal.com website. Please familiarize yourself with the terms of use of those services of PayPal™. We will not perform the Services until we received confirmation either via PayPal™ that the transfer of the amount indicated in the order confirmation form has been completed or the funds arrive on our bank account. 5) Acceptance After accepting your order we will send you an order confirmation by your email address. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order we will contact you by email. You should verify the details in the confirmation email. If there are errors you should contact us as soon as possible. 6) Shipping Your order will be delivered to your indicated shipping address. We provide delivery to multiple countries and you will be asked to indicate the country as part of your shipping address during the ordering process. For International Orders(International Orders have a minimum order amount of S$500), we will be requesting shipping costs from multiple shipment carriers and will proceed only after your selection of carrier. We will use our commercially reasonable efforts to ship the model to the shipping address within the delivery time indicated in our confirmation email nevertheless depending on your shipping address it may take a longer time. Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or cost caused by delay in shipping or delivery. Title and risk of loss is transferred to you upon transfer of the goods from 3D Hut to the shipment carrier selected. 7) Cancellation of your order Due to the personalized feature of our Services (i.e. the model is supplied by us based on your specifications), you can not cancel your order after it goes into production. Additionally, we are not able to refund purchases of a “Gift Card” or a “Print Sample” at any point. Orders that contain non-refundable items are still cancelable, however note that refund or cancellation will not apply to items in the order that are non-refundable.

Warranty

3D Hut Pte Ltd (hereafter “3D Hut”) finished products undergo thorough checks by a team of technicians and operators. However should any defects caused solely by the printing process or support removal be found, a free replacement can be obtained through submission of a replacement request to 3dhut.sg@gmail.com within 7 days post delivery. 3D Hut reserves the right to deem any request received after the said time span as a new and separate order chargeable at a new rate. 3D HUT MAKES NO WARRANTY OTHER THAN THOSE MADE EXPRESSLY IN THIS TERMS AND CONDITIONS TO THE FULLEST EXTENT PERMITTED BY LAW, 3D HUT HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. PLEASE NOTE THAT THE MATERIALS WE USE FOR MANUFACTURING THE MODELS MAKE THE MODELS SUITABLE ONLY FOR DECORATIVE PURPOSES AND THEY ARE NOT SUITED FOR ANY OTHER PURPOSE. THE MODELS ARE NOT SUITED TO BE USED AS TOYS, TO BE GIVEN TO CHILDREN. THE MODELS SHOULD NOT COME IN CONTACT WITH ELECTRICITY OR FOOD OR LIQUIDS AND SHOULD BE KEPT AWAY FROM HEAT.

Intellectual Property Rights of 3D Designs

You, as a designer, retain all your intellectual property rights in your 3D design, including without limitation any and derivative works like 3D renders. Except for the rights and licenses specified below, 3D Hut shall not use, modify or display your 3D design or derivatives thereof. By uploading your 3D design, you warrant that it is your original creation and not copied from any third party and/or entity. You warrant that your User Generated Content will not infringe the intellectual property rights of third parties. Should your User Generated Content nevertheless be found to be infringing and/or in violation of any law, you will defend 3D Hut against third party claims, and be held liable for all (direct and indirect) damages and costs incurred by 3D Hut with respect to such claims. By uploading your 3D design to the Website, you grant 3D Hut a non-exclusive, royalty free worldwide transferable license on your design (i) to use it for the manufacturing of your model in order to fulfill your order; and if you so indicate during the upload process:(ii) to display it on the 3D Hut Website;(iii) to use and modify it for the manufacturing of your model in order to fulfill the order of any other Website user. You can change the rights (ii) and (iii) via email to us at any time. With regard to such non-published 3D design, in order to protect third party intellectual property right owners, we retain the right to review and refuse any order when it, in our own discretion, appears to infringe third party intellectual property rights, or in our discretion the model does not comply with our Content Policy. By removing your 3D design from the Website you terminate all licenses granted to 3D Hut to such 3D design under these Terms and Conditions. 3D Hut is however entitled to use your 3D design to fulfill orders of your 3D design that were placed before the removal; and to use your 3D design for promotional purposes, which license shall terminate 6 months after the removal of your 3D design. 3D designs are only used for promotional purposes with your explicit consent.

Limitation of Liability

These Terms and Conditions set out the full extent of our obligations and liabilities in respect of the 3D Hut Services. Save as set out below, there are no warranties, conditions or other terms that are binding on us regarding the supply of Services except as expressly stated in these Terms and Conditions. Any warranty, condition or other term arising out of or in connection with the Services or the delivered models which might otherwise be implied into or incorporated into these Terms and Conditions by statute, common law, laws applicable in the country where you ordered the Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. 3D HUT WILL NOT BE LIABLE FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA OR FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND HOWSOEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, WARRANTY OR OTHERWISE.OUR MAXIMUM AGGREGATE LIABILITY UNDER THESE TERMS AND CONDITIONS WHETHER IN TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL IN NO CIRCUMSTANCES EXCEED THE FEE RECEIVED FROM YOU BY SHAPEWAYS FOR THE RELEVANT ORDER. Nothing in these Terms and Conditions shall limit or exclude our liability (i) for death or personal injury caused by our gross negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.

Applicable Law

These Terms and Conditions shall be governed by the laws of Singapore, without regard to the conflicts of law principles thereof that would apply the law of any jurisdiction other than Singapore. Any and all disputes arising from these Terms and Conditions, including disputed relating to the validity thereof, and any disputes related to the use of the 3D Hut Services or Website or relating to the models ordered and delivered, shall be brought in the state courts located in Singapore. The United Nations Convention on the International Sale of Goods shall not apply to the 3D Hut Services or Website or relating to the models ordered and delivered. Indemnification You agree to indemnify and hold 3D Hut and its affiliates, distributors, dealers, agents and its and their employees harmless from and against all liabilities, costs, damages and expenses (including reasonable lawyer fees) arising from or relating to any claims that result from your breach of these Terms and Conditions. Change of the Website, the Services and these Terms and Conditions 3D Hut reserves the right to make changes to the Website, the Services and these Terms and Conditions at any time. Such amended Terms and Conditions shall be effective upon posting on this Website and will have no effect on sales that were completed before such posting. We will make reasonable efforts to post notices regarding any changes to these Terms and Conditions. Please check the Terms and Conditions published on this Website regularly to ensure that you are aware of all terms governing the Website and the Service.

Miscellaneous

These Terms and Conditions, together with the Privacy Statement and any other policies, guidelines, or FAQs posted by 3D Hut represents the complete and exclusive agreement relating to the subject matter hereof which supersedes any proposal or prior agreement, oral or written and any other communications between you and 3D Hut. No amendment of these Terms and Conditions shall be binding upon 3D Hut unless in writing and signed by 3D Hut. If any provision is held to be void or unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable, and the invalidity or unenforceability of such provision shall not affect the validity or enforceability of any other provision of these Terms and Conditions.

Consignment Sales Scheme

3D Hut provides an avenue for aspiring designers/modellers/engineers/lay-folk to sell their designed works under the Consignment Sales Scheme, proceeds from orders of models from designs submitted as part of the Consignment Sales Scheme shall be shared with the uploader in such a way stated under each individual agreement. Designs and files uploaded shall be in accordance with the above Intellectual Property Rights of 3D Designs and in compliance with our Content Policy.

Contact Information

If you have any questions regarding these Terms and Conditions or the Services, you can contact us by email. SHOULD YOU EXPERIENCE ANY PROBLEMS, PLEASE CONTACT US AND WE WILL DO OUR BEST TO FIX IT AS SOON AS POSSIBLE. SINCE WE ALWAYS WANT TO FURTHER IMPROVE OUR SERVICES, WE WELCOME ALL FEEDBACK. 3D HUT MAY CONTACT YOU TO ASK YOU ABOUT YOUR EXPERIENCES.